Ref #: 43701

Employment type: Permanent - Full-Time

Location: Chennai, India

Posted: 13-Mar-2024



Position: Senior Data & Reporting Analyst
Location: Chennai, India
work type: Office based

Senior Data & Reporting Analyst will track, report, analyse and present operational metrics to provide performance oversight and identify risks across the organization and / or Alliance Sponsor - delivering metrics to the highest customer standards.
Senior Data & Reporting Analyst is expected to be able to analyse and provide data in consumable formats and full accuracy for various levels of the company, including ICON/ISS Senior Leadership, working independently after receiving initial guidance/training.

Roles and Responsibilities:

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. Demonstrates analytical skills and understanding of the data, and its sources, applying previous knowledge to understand the key business metrics.
• Able to apply independent critical thinking; ability to look at a problem, interrogate the data, present it in ways that clearly answers business questions, and drive actions.
• Validates the quality of the data before engaging in analysis. Quality check of own work.
• Composes outputs in the best way for the clients to digest them.
• Delivers all metrics & analysis in accordance with established timelines and/or contractual requirements.
• Able to provide a fast turnaround on deliverables.
• Applies knowledge of metrics. Able to lead or provide expert input in internal alliance team discussions to identify and build data and metrics requirements – establishing relevant KPIs.
• Support creation of dashboards and metrics.
• Partners with internal customers, typically Business Partners, and/or Alliance VPs and Directors, providing Metrics SME, reviewing the data, what it is telling us and providing training as needed.
• Communicate clearly and effectively with all level of the business (internally and externally). Meet with senior management (service heads, alliance VPs, etc.) on a regular basis to ensure their reporting and analytical requirements are met.
• Advanced excel skills, an understanding of statistical methods is helpful.

Required Skills:

• Computer literate with experience in Microsoft Excel (Intermediate/Advanced), Visio and Power point presentations.
• Demonstrate passion for solving analytical problems using quantitative approaches to generate insights from data.
• Experience in business data analytics and intelligence tools (example, PowerBI, Tableau, etc.), Pharma/CRO industry experience preferred.
• Experience in Project Management, Project Execution and Change Management.
• Excellent written and oral communication skills.
• Ability to work independently, in teams, under pressure, demonstrating initiative and flexibility. through effective and innovative technical ability.
• Ability to liaise successfully with all stakeholders.
• Capability to manage competing priorities in a changeable environment.
• Capability to handle stressful situations and deadlines.
• Excellent interpersonal skills.

• Bachelor degree or local equivalent in Business Administration and / or appropriate experience (BBA, MBA, HR/General Administration/Operations Management).