Ref #: 32254

Employment type: Permanent - Full-Time

Location: Mexico City

Posted: 17-Sep-2021


ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The role:

Operational Support Responsibilities conducted in accordance with processes, policies and standards:
• Maintenance and update of the study e-room
• Responsible for the study tracking activities. CTMS updates for: study supplies, IP, budget, study metrics, patients’ status, deviations, compliance with systems use, etc.
• Support the communication to the Study team: Key trial information, Study Team Meeting Minutes, Newsletters, etc.
• Preparation and shipment of study ancillary supplies
• Keep regular communication and assist the Monitoring Team and the Study Vendors, following GSM instructions
• Support the GSM to coordinate the logistics of the CRAs’ training and the Investigator Meetings preparation: Registration forms, invitations, etc
• Filling: collection, maintenance and archiving of essential study documents
• Support the Operational excellence, by working aligned with other PSA in a common project objective or as part of a working group. Take CPA administrative activities, when required, to achieve Study goals and objectives
• Mentor other PSA and CPA when required by ICON OM and/or Sanofi TA Lead

To be successful in the role, you will have:

• Proficient in the use of computer and software such as MS WORD, Excel, ACCESS, Power Point, etc.
• Excellent interpersonal and communication skills (verbal and written) including good English
• Ability to maintain a high level of confidentiality
• Self- motivated, detail-oriented, ability to handle multiple tasks efficiently and effectively
• Good organizational, record retention and time management skills
• Knowledge and experience to work in a Clinical trial environment

Key competencies
• Attention to detail
• Delivery focus
• Team work
• Time management
• Policy, process and procedural conformance
• Ability to maintain a high level of confidentiality

>4 years work experience in life sciences, or medically related field,
>3 years of Clinical Research Experience, familiar with the medical terminology and general understanding of the Research and Development activities
Knowledge of ICH/GCP principles
Must have Associate’ s Degree or higher education

Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.