Ref #: 36868

Employment type: Permanent - Full-Time

Location: Bangalore/Chennai

Posted: 12-Apr-2022


Job Summary:

• Responsible and accountable for providing line management leadership to data management teams (CDC/CDMS/Other DM functions) and managing all data management deliverables at a consistently high standard with respect to cost, quality and timelines.
• Ensures team deliverables to expected quality and timelines, provides technical oversight as needed, and mentors/develops Clinical Data Management Teams and other staff under the guidance of Manager / Sr. Manager, Data Management or designee.

Job functions/Responsibilities

• Recognize, exemplify and adhere to ICON's values which centre around our commitment to People, Clients and Performance.
• As a Group Leader, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Read, ensure understanding and adhere to all assigned ICON and/or Sponsor SOPs and working procedures (as appropriate).
• Ensure all work performed is of high quality, compliant with Good Clinical Practice, ICH Guidelines and all applicable laws and regulations.
• Complete all assigned trainings and courses in the ICON Training Management system (iLearn) (and / or sponsor system, as appropriate); ensuring all mandatory courses are completed before the designated date.
• Record all billable and non-billable time in the appropriate timesheet management system (as required).
• Responsible for administrative management of team including on timely completion of time-sheets, iLearn and/or sponsor training courses, and leaves.
• Manage local data management teams to ensure project objectives are met within budget and agreed timelines.
• Support project management of activities supported in all locations, liaise with project/study teams, and escalate issues to local management and global study teams in a timely manner.
• Ensure effective resource allocation and workload balancing across assigned teams in coordination with Team Leaders and/or Study Lead
• Provide resource projection on an ongoing basis to Management as appropriate.
• Support recruitment of resources.
• Support and Mentor direct reports and extend technical expertise on an ongoing basis.
• Identify training needs and organize trainings as appropriate in coordination with ICON University and/or Sponsor.
• Ensure teams achieve productivity and quality targets, perform benchmarking reviews and perform oversight of deliverables using different tools/ techniques and maintain and report relevant metrics.
• Identify process gaps and suggest process improvements (internal/external) on an ongoing basis.
• Perform interim and annual performance appraisal of assigned team members, identify gaps and propose development plans.
• Develop, deliver and represent DM in internal and/or external presentations as required.
• Represent Data Management at internal / external / sponsor audits and manage findings through resolution both operationally and within the Quality Management System.
• Effectively manage work priorities of self and direct reports, delegating responsibilities where appropriate.
• Provide other general duties as required to support the company.
• Communicate effectively with internal and external stakeholders.

Experience/Skills/Knowledge requirements

• Appropriate technical knowledge on Data Mangement/SAS Listings/Rave/ OCRDC/.
• Team handling experience is preferred
• Relevant lead experience in Clinical Data Management.
• Supervisory experience including project management, resource planning, staff recruitment, performance evaluations, career development and training.
• Experience in managing Team Leads preferred.
• Proven leadership skills.
• Ability to liaise successfully with sponsors.
• Excellent written and oral communication skills.
• Excellent accuracy and attentiveness to detail.
• Capability to work within a team environment.
• Capability to manage competing priorities in a changeable environment.
• Capability to handle stressful situations and deadlines.
• Excellent interpersonal skills.

Education/Other Requirements

• Bachelor degree or local equivalent in a scientific and I or appropriate experience.