Ref #: 32916

Employment type: Permanent - Full-Time

Location: United Kingdom

Posted: 12-Oct-2021


Develop and populate template that relates to clinical trial payments in the Clinical Trial Management System (CTMS). Provide support to Contract & Compliance Services (CCS), business partners, and stakeholders in the use of CTMS in clinical trial payments.

•Services rendered will adhere to applicable SOPs, WIs, policies, local regulatory requirements, etc. •Ensure proper study setup and cross functional alignment for integrated payments, deliver services including attend meetings with Data Management, Pricing, Integrated Data Services, Business Support Team, and other business partners as needed.
•Support training of study teams in regard to CTMS payment support and processes.
•Facilitate the collection of data in order to provide metrics on a designated basis to management.
•Support training and onboarding for new CTMS (Payment Analyst) users.
•Assist CCS and study team colleagues with complex CTMS issue resolution and/or guidance, as needed.
•Assist with UAT for new CTMS enhancements.
•Populate country-specific and site-specific visit templates in CTMS for applicable countries including collecting site-specific fully negotiated financial exhibits for all sites participating in each country.
•Support resolution of failed payments, as appropriate, for US purchase requisitions and other countries, as applicable.
•Track and maintain status of issues, study alignments, and country and site-specific financial exhibits in designated tracking system, as applicable.
•Attend ad hoc meetings with business partners to review and confirm current issues, status of ongoing issues, possible resolutions, and on-going efforts required for issue resolution.
•Confirm and initiate CTMS new user access requests and requests for additional modules, as necessary.
•Collaborate with business partners once Tagging/Integration files are complete to ensure proper setup of subject visit/activity templates in CTMS
•Create and/or revise CTMS templates to support any necessary protocol revisions that may be required to support complex protocols.

Education and Experience Requirements:

•Bachelor’s degree, or equivalent, in appropriate scientific or business disciplines
.•3-5 years’ experience and/or equivalent competencies in pharmaceutical/clinical research industry.
•Working knowledge of the clinical development process with at least 2 years of payments/pricing/budgeting experience. •Experience working with Medidata CTMS and Medidata RAVE.
•Excellent communication skills (both oral and written).•Familiarity with healthcare compliance and other relevant guidance (HIPAA, FCPA, Safe Harbour, etc.).
•Ability to work effectively in cross-functional teams and various levels of the organization.
•Strong analytical and problem resolution skills.
•Working knowledge of PCs (MS Office suite at a minimum) and database management.
•Must demonstrate innovative spirit, have strong interpersonal skills, and ability to accomplish substantial tasks with minimal supervision.
•Fluency in English.
•Previous experience working in virtual teams.